Medical Guardian Review: The Medical Alert Company

With an ever-growing aging population, living independently comes with numerous risks. Medical Guardian offers medical alert systems to keep the elderly safe. Discover more about this innovative company.

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In the united states, 12.5 million seniors live alone. 1 out of every 4 Americans aged 65+ will suffer a fall every year. Hence the need for fall detection devices. Providing rapid medical assistance is critical for ensuring prompt recovery. This is what Medical Guardian is devoted to. The medical alert provider is located in Philadelphia, Pennsylvania. Since being established in 2006, the company has had steady growth and appeared on the list of the 5000 fastest-growing companies for Inc. Magazine.

The company is a real example of what a successful startup can be. Geoff Gross founded the company and went on to run it from his apartment at first. Gross did the sales himself using his phone to contact seniors directly. He consistently continued working on his company, and after eight years in 2013, he had 50 employees.

Geoff Gross expanded to grow a physical location for his company’s headquarters and a call center in downtown Philadelphia. With the expansion came several deals. The first deal was with Cambria County in 2014. The county wanted rental monitoring equipment supplies intended to be given to seniors from Medical Guardian.

An innovative company devoted to medical alert devices

The same year, sales rapidly increased to a reported $14.4 million in revenue, a significant rise from 2013 when the year-end revenue was $10.9 million. The company introduced a new way of operating in 2015. Instead of manufacturing their products, they started renting from three other companies. They offered subscriptions to third-party monitoring services.

Florence Henderson, who used to be a client, was living independently as an 81-year-old in 2015. She was chosen to be the spokesperson for Medical Guardian and also did commercials. By 2016, the company had grown to 125 employees, and approximately 60% of them were below the age of 35. Between 2013 and 2016, it made appearances in Inc. Magazine.

A new medical alert system that’s more family-oriented was launched towards the end of 2016. It was developed with the help of an Israeli technology company known as Essence Group. The system utilizes wireless devices, cell phone service-connected devices, and motion sensors to track their client’s activities. Family members can get frequent updates on how their loved ones are doing.

What are Medical Alert Systems?

Medical alert systems are devices created to help people keep track of their vulnerable family members, especially seniors when they can’t always be present to look after them. They help ensure they are safe and not facing any health complications. They help seniors signal emergencies that require immediate attention for medical personnel to be called.

They also signal caregivers as well as loved ones. The medical alert systems from Medical Guardian work perfectly both at home and on the go. They are the best on the market, and they ensure users are covered 24/7 in only three easy steps.

After the medical alert system is set off, an alarm monitoring system receives a signal. The situation is then evaluated, and if it is dire, then medical personnel are sent off to the location immediately. Close family members can also be contacted. Elderly family members are vulnerable and require a lot of attention. A fall or health complication can be very devastating.

Medical Alert Systems as a much-needed lifeline during the Covid-19 pandemic

However, most of the time, you can’t always be there to take care of them due to unavoidable reasons. Providing seniors with the best medical alert system should be your top priority. When they get access to help quickly, they’ll have access to the best treatment.

With the ongoing Covid-19 pandemic, our lives have changed completely. This has played a part in the growing popularity of the use of mobile medical alert systems. It’s hard seeing each other physically with our elderly family members due to the recommended restrictions to control the spread of the virus. The devices act as a bridge for the divide.

They act as care extenders to the seniors to enhance their safety when they live alone. The device offers reliable and clear communication and acts as a triage system if the senior falls or experiences severe shortness of breath or chest pains.

What does the Medical Guardian company offer?

There are two main categories for the products offered by Medical Guardian.

1) In-Home Products

The following are the best in-home products to consider. The devices come free of long-term contracts and can be canceled anytime. The monthly cost is the only fee to consider.

Classic Guardian

It is the best budget-friendly device that will serve you both in and out of your home. It will keep you safe throughout the day, and you won’t pay more than a dollar. It’s connected to your landline telephone and has a wearable medical alert help button. The button can be pressed almost 1,300 feet away from the base station to contact their 24/7 monitoring center. It starts from $0.97 per day.

Home Guardian

For the Home Guardian alert system, you won’t require your landline telephone. It’s more advanced and works with wireless connectivity.

The device uses a nationwide cellular network to connect seniors to the monitoring center. The base station is easy to install and includes an emergency button. You get immediate help when you press it within 600 feet. The cost starts from $1.13 per day.


2) On-The-Go Products

Since you can’t always be home, you still need safety when you’re on the move. The state-of-the-art Medical Guardian mobile alert devices ensure you’re covered.

Mini Guardian

This device is much smaller and more convenient than most alert systems. It’s half the width and size of the traditional ones. It was created with the main focus being on mobility. It’s lightweight, water-resistant, has 4G LTE cellular connectivity, long battery life, location tracking, and continuous monitoring. Cost starts from $1.29 per day.

Mobile Guardian

The Mobile Guardian has in-built GPS technology that enables it to be used at home or if you decide to engage in outdoor activities. It’s lightweight and portable, with a button that works when pressed within 350 feet to connect you to the monitoring center. It starts from $1.35 per day.

Active Guardian

It’s the only portable device from Medical Guardian that has both GPS and WiFi location technologies. This is the most advanced device when you need protection both at home and on the go. Other impressive features include long battery life and accurate fall alert technology. Whenever a vulnerable person needs help, they can always get it. The cost starts at $1.29 per day.

Freedom Guardian

The Freedom smartwatch starts from $1.45 per day. You’ll stay healthy, safe, and connected through the device. Seniors can entirely rely on it, and their loved ones can easily use it to monitor them. The icons on the touch screen are large for easy use, and it’s also lightweight and can easily be carried around.

It is meant to provide seniors with the tools to live a healthy life without worrying and the confidence to pursue things they love without limits. The design of the alert system is also sleek and very stylish.


What are the pros and cons of Medical Guardian?

You cannot put a price and the safety of our senior citizen community. These fantastic devices provide peace of mind to both seniors and the families who care for them.

The medical alert systems from Medical Guardian are award-winning products both for your home and on-the-go. However, no device is perfect, and no solution is ideal for everyone.


  • The devices are easy to use, and help is offered in three simple steps: pressing the medical alert button, connecting with the monitoring center to explain your problem, and finally receiving immediate assistance.
  • The response is fast and reliable. The state-of-the-art technology enables you to connect with qualified emergency operators very quickly.
  • It does not matter where you are; the in-home systems offer you a wide-ranging signal range compared to other devices on the market. The protection it provides is almost equal to four football fields.
  • They have a nationwide AT&T cellular service to offer clear reception all over, no matter where you are on the map.
  • The wearable devices are waterproof, lightweight, and have long-lasting batteries for maximum comfort.
  • The emergency call operators are available 24/7 in the U.S. to offer you instant help.


  • They charge to replace broken devices.
  • The battery doesn’t last long on some of the devices.
  • The customer service response might not always be quick.


Below, we summarized some of the questions you may have about the products and services offered by the company.

Where can you buy Medical Guardian?

The medical alert systems are available on the Medical Guardian website. The company offers deals regularly.

How to cancel Medical Guardian?

Cancellations might take a maximum of 30 days to process. You can contact their cancellation department at 1-800-313-1191 for any questions you might have on cancellations.

Does Medicare cover Medical Guardian?

Standard Medicare does not cover medical alert devices. However, one of the available options is the Medicare Advantage Plan (Medicare Part C) that might reimburse or cover you for some of the costs linked to the device.

What support does Medical Guardian offer?

The company offers some of the best in-home and on-the-go devices on the market. They’re easy to use, comfortable, usable everywhere. They ensure you are always fully covered 24/7, so you can live life without worries. You can learn how the medical alert systems offer protection and work in three simple steps.

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